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Congratulations to our July Featured Member, CT Auto Spa!


In October 2014, CT Auto Spa began washing cars at the completely renovated express exterior carwash that now provides the Valley’s Premiere Unlimited Wash program, full detail services utilizing the only commercial steamer around, and free vacuums.  In addition to consistently providing customers with a clean, shiny, dry car, our success has been based on a three-tiered strategy to deliver a quality service at a competitive price in a manner that is convenient and offers a perceived value over the alternatives. 

 

Our first priority is to earn customers’ loyalty which we achieve through our Unlimited Wash Plans.  Simply pick your wash, get your FastPass sticker and then wash all you want!  In the fall of 2015 we listened to our customers’ requests and introduced the Unlimited Family Plan which offers a discount incentive for enrollment of up to four cars. 

 

Our second discipline is providing the highest level of customer service to ensure our customer’s experience is always as positive as possible.  We compare getting a carwash to getting gas; it shouldn’t be an event and take up too much time in your day.  Our use of technology allows for consistent, fast, reliable service; however there is always a crew member available to answer questions and provide assistance. 

 

The final component to growing our business is developing strategic partnerships with other businesses.  CT Auto Spa has fleet arrangements with local car dealerships and businesses including Hoffman and Mitchell auto groups, providing wash and detail services.  We are also proud to keep the Simsbury, Avon, Canton and a variety of State Troopers’ cruisers looking their best.  At CT Auto Spa, we continue to focus on getting better, rather than being good, and we plan to continue doing so for many years to come.  Let us help your car look its best and remember, “Put it in Neutral”.


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